對(duì)詢(xún)函的肯定答復(fù)可以給詢(xún)問(wèn)者一個(gè)肯定的信息，如接受訂貨要求、提供所需信息或是和新公司建立貿(mào)易上的往來(lái)。如果詢(xún)函來(lái)自一家未曾有過(guò)業(yè)務(wù)聯(lián)系的公司，一個(gè)肯定的答復(fù)還應(yīng)表示出合作的意向，甚至可能促成一筆交易。
肯定答復(fù)可不是一句“Yes, we can do it.”就可以的，還應(yīng)該提供一些強(qiáng)調(diào)產(chǎn)品或服務(wù)的重要信息。下面是一些肯定答復(fù)的寫(xiě)作注意事項(xiàng)：
1. Answer promptly, directly, clearly and accurately.
2. Emphasis one or
two positive features of your product or service.
3. Choose words and a tone
that convince reader to act.
4. Include a sales appeal for the product or
service, and build goodwill through the whole letter.
5. End courteously.
下面是對(duì)一封要求調(diào)整家具的詢(xún)函的肯定答復(fù)，請(qǐng)大家體會(huì)一下。
Dear Sirs,
Congratulations on your company's success and plans to open new outlets this
year. It will be a pleasure to work together with you again.
Listed below are all the items that you inquired about with the cost for
each.
1) Model 34 chairs with plastic seat and back
Price: US$15.06
each
Minimum order: 150 units
2) Model 45 tots' jump seats in blue and
green
Price: US$16.99 each
3) Model 29 utility tables with 150cms in
length and 80cms in width
Price: US$60.32 each
All the above items can be delivered to your central warehouse in Los Angels
within 42 work days after we receive your order. Since these items will be
manufactures to your specifications, a deposit of 40 percent of the total cost
should accompany your order.
We are happy to offer you a discount of 2 percent on the total value when
payment is received within 15 days of delivery.
We would appreciate it very much if you could inform us of your decisions as
soon as possible. We are looking forward to working on your order once more.
Sincerely yours
（例文來(lái)源：《國(guó)際商務(wù)寫(xiě)作教程》，對(duì)外經(jīng)濟(jì)貿(mào)易大學(xué)出版社 英語(yǔ)點(diǎn)津Annabel 編輯）
